Privacy policy

Privacy Policy

Last updated: 12 November 2026

LWTDO LTD sells digital files. To do that we need a small amount of information about you, and nothing more than that. This page says exactly what we hold and why.

What we collect

  • Order details — your name, email address, and the items you bought. Needed to deliver the download and to answer you if something goes wrong.
  • Payment data — handled by Shopify Payments and its payment processors. We never see or store your card number.
  • Technical data — IP address, browser and device type, and pages viewed, collected by our store platform and analytics. Used to keep the shop working and to see which products people actually want.
  • Marketing consent — only if you tick the box. You can unsubscribe from any email with one click.

What we do not collect

No delivery address, because nothing is posted. No date of birth, no government identifiers, no data about your health or beliefs.

Who we share it with

Shopify (store platform and payments), our email provider for order and download messages, and our analytics provider. Each processes data on our instructions under contract. We do not sell personal data, ever.

How long we keep it

Order records for six years, because UK tax law requires it. Marketing consent until you withdraw it. Analytics data for 14 months. After that it is deleted or anonymised.

Your rights

You can ask for a copy of your data, ask us to correct it, ask us to delete it, or object to us using it for marketing. Email hello@lwtdoltd.co.uk and we respond within one month. If you are unhappy with our answer you can complain to the Information Commissioner's Office at ico.org.uk.

Cookies

The shop uses cookies to keep your cart working and to remember your preferences, plus analytics cookies to count visits. You can block them in your browser; the cart may stop working if you do.

International transfers

Our platform and email providers may process data outside the UK. Where they do, transfers are covered by the UK International Data Transfer Addendum or an adequacy decision.

Contact: LWTDO LTD, 54 Larch Street, Nelson, Lancashire, BB9 9RH, United Kingdom. Email hello@lwtdoltd.co.uk. Telephone +44 7456008318.