Shipping policy
Delivery — how your download arrives
Last updated: 12 November 2026
This shop sells digital files only. There is no shipping, no postage and no delivery address needed at checkout. Your order arrives by download link.
What happens after you pay
- Immediately — the checkout confirms your order and a download link is emailed to the address you entered.
- Within a minute — the link also appears on the order confirmation page. If you closed that page, use the link in the email.
- For 30 days — the link stays live. You can download the files as many times as you like in that window.
If the email does not arrive
Check your spam folder first, then email hello@lwtdoltd.co.uk with your order number. We resend links within one working day, usually much faster.
File formats and sizes
Audio is supplied as WAV (24-bit) and MP3 (320 kbps) unless the product page says otherwise. Sheet music is PDF, sized for A4 and printing cleanly on US Letter. Sample packs are delivered as ZIP archives; you will need software to unzip them. Individual download sizes are listed on each product page, from a few hundred megabytes for a sample pack to a few gigabytes for a stem pack.
Bespoke commissions
Commissioned work is not an instant download. After checkout you receive a brief form by email, the first draft follows within ten working days of your reply, and final delivery is by download link. The full schedule is on the product page.
No physical delivery
Nothing in this shop is posted. If you expected a CD, a vinyl record or a printed book, please do not order — none of the products here are physical items.
Contact: LWTDO LTD, 54 Larch Street, Nelson, Lancashire, BB9 9RH, United Kingdom. Email hello@lwtdoltd.co.uk. Telephone +44 7456008318.